✦ Free Delivery ✦ Proudly Made in Pakistan ✦ 100% Combed Cotton ✦ Premium Quality Essentials ✦ Free Delivery Available ✦ Open Parcel ✦ Free Delivery ✦ Proudly Made in Pakistan ✦ 100% Combed Cotton ✦ Premium Quality Essentials ✦ Free Delivery Available ✦ Open Parcel
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Return & Refund Policy

At Loomline, we strive to ensure that every product meets our high standards of quality and customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return within 7 days of receiving your order. To be eligible, items must be unused, unwashed, and in their original condition with all tags and packaging intact.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Items purchased on sale or discount
  • Customized or personalized products
  • Undergarments or worn items

Return Process

To initiate a return, please contact our support team with your order details. Once approved, you will be guided through the return process. Customers may be responsible for return shipping charges unless the item is defective or incorrect.

Refunds

Once your returned item is received and inspected, we will notify you of the status. If approved, your refund will be processed within 5–7 business days via your original payment method.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us within the return period.

Damaged or Incorrect Items

If you receive a damaged or wrong product, please notify us within 48 hours of delivery with clear evidence (photos/videos), and we will resolve the issue promptly.

Shipping Costs

Shipping charges are non-refundable unless the return is due to our error.

Contact Us

For any return or refund inquiries, please reach out to our support team through our website.